Information Technology Support

1. Privacy Policy

This privacy policy sets out how Information Technology Support uses and protects any and all information that you either affirmatively give Information Technology Support or that certain information which is captured using analytic software when you use the website having an URL of www.its.cr (the “Information Technology Support Website”). Information Technology Support is committed to ensuring that your privacy is protected. Should Information Technology Support ask you to provide certain information, which can be used to identify you when using the Information Technology Support Website, then it will only be used in accordance with the privacy statement contained herein. If you do not agree with this Privacy Policy, for any reason, then you should exit the Information Technology Support Website immediately and refrain from providing any information to Information Technology Support.

2. What Information Information Technology Support May Collect

Information Technology Support may collect any or all of the following information:

Name and job title;
Contact information including email address;
Demographic information such as postal or zip code;
Preferences and interests;
Computing operating system;
ISP address;
Screen resolution;
Language; and/or
Other information relevant to customer surveys and/or offers.

3. What Information Technology Support Does With The Information It May Gather

Information Technology Support requires this information to understand your needs and to provide you with a better service and in particular, for the following reasons:

Information Technology Support’ internal record keeping;
to improve its products and services;
to periodically send promotional emails about new products, special offers or other information, which Information Technology Support thinks you may find interesting using the email address that you have provided; and
from time to time, Information Technology Support may also use your information to contact you for market research purposes; Information Technology Support may contact you by email, phone, fax or mail; Information Technology Support may use the information to customize the Information Technology Support Website according to your interests.

4. Security

Information Technology Support is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, Information Technology Support has put in to place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

5. Cookies And Web Analytics

A cookie is a small file which asks permission to be placed on your computer’s hard drive web you visit a website. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. You are able to adjust the privacy settings on your computer to permit or prohibit various levels of cookies being placed on your computer’s hard drive. Information Technology Support has no control over the setting of your computer’s privacy settings. Such privacy settings for your computer are solely your responsibility. Information Technology Support uses Cookies on the Information Technology Support Website. On-site web analytics is the measurement, collection, analysis and reporting of Internet data for purposes of understanding and optimizing web page usage while a person is on a web page. Information Technology Support uses on-site web analytics on the Information Technology Support Website.

6. Links To Other Websites

The Information Technology Support Website may contain links to other websites of interest, but not necessarily websites that are controlled or owned by Information Technology Support. Therefore, once you have used these links to leave the Information Technology Support Website, you should note that Information Technology Support may no longer have control over these other websites. Therefore, Information Technology Support cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Information Technology Support Website Privacy Policy. You should exercise due caution and look at the privacy statement applicable to the website in question. If such other site is a website owned or controlled by Information Technology Support, it will have its own privacy policy, which governs its use thereof, and you are obligated to review it to understand the conditions that govern it thereunder as again it will not be governed by this Information Technology Support Website Privacy Policy.

7. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information on the Information Technology Support Website in the following ways:

Change the privacy settings on your computer to control the level of use of cookies;
Change whenever you are asked to fill in a form, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; and/or
Change if you have previously agreed to Information Technology Support to using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing Information Technology Support at: [email protected].

Information Technology Support will not sell, distribute or lease your personal information to third parties unless it has your permission or is required by law to do so. Information Technology Support may use your personal information to send you promotional information about third parties which its thinks you may find interesting if you tell Information Technology Support that you wish this to happen.

You may request details of the personal information that Information Technology Support may hold about you. A small fee may be due and payable at Information Technology Support’ sole discretion. If you would like a copy of the information held by Information Technology Support on you, please e-mail your request to Information Technology Support at: [email protected]

If you believe that any information Information Technology Support is holding on you is incorrect or incomplete, please send an email to Information Technology Support as soon as possible, at: [email protected]. Information Technology Support will promptly correct any information found by you to be incorrect.